Standard Delivery

• Free on orders over £50
• £3.99 for orders under £50
• 2-5 working days

Express Delivery

• £5.99 per order (order by 3PM)
• 1 working day*

*We deliver to the UK Highlands, Islands and Northern Ireland. Find out more here.

Once your order is despatched, we will send you a despatch confirmation email, containing a link you can use to track your order. We’ll also send you regular delivery updates.

Our team will start to pick and pack your order immediately after you place it. Once this has begun, your order cannot be changed. If you urgently need to change your order, we will try our best to help, but this may not always be possible. You’ll need to talk to us as soon as you can, either via telephone 017687 72234 or email sales@friars.co.ukto arrange this.

Returns Period

• Provided the product is returned to us within 30 days and is unopened and in its original packaging, we will refund the purchase price.

How to Return

• If you are not entirely satisfied with a product, please contact us immediately, stating your reason for the dissatisfaction.
• If there is a problem with the product, we will refund the purchase price or send a replacement.
• If however, we deem the product to be in a perfect condition, then we reserve the right to charge the full amount for the goods.
• If you decide to return an item that is not faulty, you will need to organize and pay for the return shipping yourself.

For more information, please visit our deliveries & returns page.

If you need to cancel your order then please contact is as soon as possible, either via email sales@friars.co.uk telephone 017687 72234 or to arrange this.

Visit our FAQs for answers to common queries.