Delivery & Returns

Price

  • Free on orders over £50
  • £3.99 for orders under £50

Delivery Time

  • Approximately 2-5 working days

Our Delivery Partner

  • Royal Mail

Tracking

  • Yes, you'll be able to track your order! Once we ship your order, you'll get a confirmation email and tracking number.

Order Information

  • We ONLY dispatch orders Monday to Friday (excluding bank holidays).
  • To ensure prompt delivery please make sure you enter the correct address and postcode when placing your order, Friars cannot be held responsible for late or failed delivery if the address or postcode are entered incorrectly.
  • If an attempt to bypass the system is made and a delivery address outside the UK is used, Friars RM Limited cannot be held responsible if the order is dispatched and lost in transit.

Price

  • £5.99 per order

Delivery Time

  • Order by 3pm
  • 1 working day

Our Delivery Partner

  • Royal Mail
  • APC Overnight

Tracking

  • Yes, you'll be able to track your order! Once we ship your order, you'll get a confirmation email and tracking number.

Order Information

  • We ONLY dispatch orders Monday to Friday (excluding bank holidays).
  • To ensure prompt delivery, please make sure you enter the correct address and postcode when placing your order, Friars cannot be held responsible for late or failed delivery if the address or postcode are entered incorrectly.
  • If an attempt to bypass the system is made and a delivery address outside the UK is used, Friars RM Limited cannot be held responsible if the order is dispatched and lost in transit.

Price

  • Free on orders over £50
  • £3.99 for orders under £50 (standard delivery)
  • £5.99 all orders (express delivery)

Delivery Time

  • Approximately 3-5 working days (standard delivery)
  • Approximately 1-2 working days (express delivery)

Our Delivery Partner

  • Royal Mail

Tracking

  • Yes, you'll be able to track your order! Once we ship your order, you'll get a confirmation email and tracking number.

Order Information

  • We ONLY dispatch orders Monday to Friday (excluding bank holidays).
  • To ensure prompt delivery please make sure you enter the correct address and postcode when placing your order, Friars cannot be held responsible for late or failed delivery if the address or postcode are entered incorrectly.
  • If an attempt to bypass the system is made and a delivery address outside the UK is used, Friars RM Limited cannot be held responsible if the order is dispatched and lost in transit.

Returns Period

  • Provided the product is returned to us within 30 days and is unopened and in its original packaging, we will refund the purchase price.

How to Return

  • If you are not entirely satisfied with a product, please contact us immediately, stating your reason for the dissatisfaction.
  • If there is a problem with the product, we will refund the purchase price or send a replacement.
  • If however, we deem the product to be in a perfect condition, then we reserve the right to charge the full amount for the goods.
  • If you decide to return an item that is not faulty, you will need to organize and pay for the return shipping yourself.

Got a question for us? Visit our FAQs for answers to common queries.

Have a question about your order? Please contact our customer services team.